The GPRS/EDGE Service Quality of Service Standards Regulations, 2010 are made under clause (o) of Sub-section (2) of Section (5) of Pakistan Telecommunication (Re-organization) Act, 1996 by the Pakistan Telecommunication Authority. Under these Regulations, GPRS stands for General Packet Radio Service and EDGE stands for Enhanced Data rate for GSM Evolution. The GPRS/EDGE Service Quality of Service Standards Regulations, 2010 apply to all cellular mobile Licensee(s) for the purpose of laying down quality of service parameters for GPRS/EDGE service, to ensure consumer satisfaction in line with the criterion determined by the Pakistan Telecommunication Authority from time to time. The GPRS/EDGE Service Quality of Service Standards Regulations, 2010 determine the quality of service factors and quality of service testing for GPRS/EDGE service by cellular mobile service providers.